We understand the Coronavirus (COVID–19) has impacted the daily lives of educators and caused unprecedented disruption to the school communities we serve. United Schools Associates, Inc.(USA) through our carrier partners  has been in the business of taking care of our customers and managing risk for more than 100 years, and we’re being proactive to ensure that we continue to provide the service you deserve.

Our thoughts and prayers are with those that have been impacted by COVID–19 and the strategies used to mitigate its spread. USA is closely monitoring guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). As always, the health and well–being of our customers, employees, team members and the communities we serve is our top priority.

While we are taking multiple steps to minimize health risks to our employees and team members, USA remains fully available to support our customers and the education communities we proudly serve.

We realize this is a difficult and uncertain time, and we are committed to getting through this together. We continue to maintain normal business operations. However, as we transition our team members to work remotely, you may experience some longer than normal wait times. We appreciate your patience and understanding as we work to ensure uninterrupted service to help answer any questions you may have about your policies, accounts and coverage that are critical during this unprecedented time. Remember that most questions can be answered on our websites, and we encourage you to register with your account information for the fastest possible source of information

You can access your accounts online 24/7. View documents, make payments, and update your contact information. Login or register now.

USA representatives are available by phone and email. Call (844) USA–4YOU 9am–5pm EST, M–F or email us here.

Please visit the CDC and WHO websites for the latest information on COVID–19.

Do you have a family or friend who is a front line worker? 



America’s front-line healthcare workers are risking their lives during the COVID-19 pandemic. Through our carrier partner, MassMutual; they know the importance of supporting one another. One of MassMutual ways of supporting those on the front line is, MassMutual Healthbridge:


It is how they are helping healthcare workers protect the ones they love.

To learn more and or enroll, go to: https://www.massmutual.com/cm/healthbridge

As always, thank you for allowing Team USA to serve you!